Frequently Asked Questions

Browse the store, add items to your cart and check out. Prefer to talk? Call our sales team on 95149 70111 or message us on WhatsApp and we'll place it for you.

Pay online by UPI, cards or net-banking (securely via Razorpay), choose Easy EMI, or pay by Cash on Delivery. See EMI & Payment.

Yes. Eligible products show an EMI plan (per-month amount, tenure, down payment) on the product page. Tap Request EMI / Callback and our team will guide you through it.

Delivery is free across Tamil Nadu. In and around Thoothukudi most orders arrive in 1–3 working days; other areas take 3–7 working days. See Shipping & Delivery.

Yes — ACs, washing machines, TVs and water heaters are installed by the brand's authorised technician or our service team. We help schedule it via Book Service.

Use the Track Order page with your order number and mobile number, or see live status under My Orders.

Products carry the manufacturer's warranty. Keep your invoice (also in My Orders). If there's a fault, we help you raise the request and coordinate the service visit. See Warranty Policy.

Damaged/defective items reported within 48 hours are replaced free. Unused items in original packaging can be returned within 7 days (subject to brand policy). See Returns & Refund Policy.

Yes! Submit your old appliance details on the Exchange page to get an estimated value, then apply the credit at checkout.

You can browse and build your cart freely; an account is needed at checkout so we can save your orders and address, and you can track deliveries. Create one here.

On the Login page tap "Forgot password" and we'll email you a reset link.