Returns & Refund Policy

1. Check at delivery

Please inspect your product at the time of delivery. If the packaging is damaged or the item looks broken, do not accept it — tell the delivery person and call us immediately on 95149 70111.

2. Damaged or defective on arrival

If a product is found damaged or defective within 48 hours of delivery, we will arrange a free replacement or repair. Keep the original packaging, invoice and all accessories. Share a photo/video of the issue on WhatsApp (95149 70111) to speed things up.

3. Return window

Unused products in original condition and packaging can be returned within 7 days of delivery, subject to the brand's policy. Installed appliances, made-to-order items and products with a broken seal may not be eligible for return unless they are defective.

4. Manufacturer warranty issues

Problems that appear after use are handled under the manufacturer's warranty. We help you raise the service request with the brand and coordinate the visit — see our Warranty Policy.

5. How refunds work

Approved refunds are processed to your original payment method within 5–7 working days. For Cash-on-Delivery orders, refunds are made by UPI/bank transfer. Any exchange credit or coupon used is adjusted accordingly.

6. Prefer an exchange?

You can also trade in your old appliance towards a new one — see Exchange your old appliance.

Need help?

📞 Sales Team: 95149 70111 · Service Team: 95149 70444
💬 WhatsApp: 95149 70111